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Comment on your visit to the Hotel

If you wish to comment on your visit to the hotel, please complete the form below and press the submit button once. This form may take several seconds to send. A confirmation page will appear once the process is complete.


The courtesy of our staff

ExcellentGoodPoorN/A
Hotel Reservations Agent
Limousine Driver
Doormen
Luggage Porters
Concierge
Receptionists
Telephone Operators
Housekeeping Staff
Bar Staff
Restaurant Staff
Room Service Staff
Banqueting Staff
Spa Staff

Comments:

Did you receive a courteous and warm welcome? Yes  No

Was your name used during your stay? Yes  No

The efficiency of our service

ExcellentGoodPoorN/A
Making the reservation
Transfer from the airport
Check in
Check out
Escort to room on arrival
Luggage delivery
Fax and message delivery
Guest services - concierge
Telephone services
Housekeeping day service
Housekeeping evening service
Laundry service
Bar service
Breakfast service in the restaurant
Lunch/dinner service in the restaurant
Room service breakfast
Room service meals
Treatments at the Spa

Did we respond quickly and efficiently to your requests or enquiries? Yes  No


Comments:

The quality of our product

ExcellentGoodPoorN/A
Public areas
Staff - Uniforms and grooming
Design and decor
Amenities in the room
Amenities in the bathroom
Business centre facilities
Internet and Telephone facilities
Breakfast food
Light lunch food in the bar
Restaurant food
Room service food
Cocktails and spirits
Wine selection
Banqueting facilities
Spa facilities
Value for money

Comments:

Would you stay with us again? Yes  No

Is there one thing we could have done to make your stay more enjoyable?

How did you hear about
the Hotel?
If other:

When did you stay with us?
Arrival Date:  
Departure Date:  

Your Details

Title: Mr  Mrs  Miss  Ms
First Name:
Last Name:
E-mail Address: *